Root Cause
Analysis (RCA)
We investigate significant failures to identify their physical, human, and organizational causes and turn them into actions that prevent recurrence.
Industrial Technical Services
Reliability
Engineering
Reliability engineering that finds out why equipment fails, not just how to repair it.
01 · Overview
What is reliability engineering?
Reliability engineering is the discipline that uses data, failure analysis, and asset knowledge to understand why equipment stops performing its intended function and eliminate the causes before they recur. It goes beyond repairing a breakdown: it combines maintenance strategy, technical analysis, and continuous improvement to increase asset availability, safety, and service life.
Our reliability engineering services turn failure history, operating conditions, and asset criticality into concrete decisions. From root cause analysis, FMEA, and RCM strategies to data analysis and action plans, we help prioritize the risks that truly affect production and build a more predictable operation.
02 · What we deliver
Four ways to reduce failures.
From root cause analysis to maintenance strategy, this is how our reliability engineering services break down.
Root Cause
Reliability-Centered
Maintenance (RCM)
We define maintenance tasks based on functions, failure modes, consequences, and risk so each asset receives the right intervention.
Failure Modes and Effects
Analysis (FMEA / FMECA)
We evaluate how each system can fail, the impact of each failure mode, and its criticality to prioritize controls and preventive actions.
RAM Analysis and Availability
Optimization
We model reliability, availability, and maintainability to identify constraints, compare scenarios, and focus investments where they create the greatest impact.
03 · Why XmartIMS
Reliability that prevents failure, not just repairs it.
Technical analysis, risk-based prioritization, and executable plans that turn recurring failures into sustainable improvements.
Data-driven reliability
We use failure history, condition, production, and cost data to focus analysis on the assets that truly affect operations.
Root causes, not symptoms
Every investigation aims to eliminate the conditions that cause failure, not simply restore equipment temporarily.
Risk and criticality first
We prioritize by operational consequence, safety, environmental impact, and cost to focus resources where failure has the greatest impact.
Execution-ready strategies
Our analyses result in plans, tasks, owners, and technical criteria that can be integrated into the maintenance program.
Results you can measure
We track recurrence, availability, MTBF, MTTR, and avoided losses to confirm that actions improve performance.
Bilingual delivery
Services delivered in English and Spanish for operating teams across LATAM and the U.S.
04 · Preguntas frecuentes
FAQs
What's the difference between reliability engineering and regular maintenance?
Regular maintenance follows a plan to keep equipment running. Reliability engineering asks why equipment fails in the first place, and redesigns the maintenance strategy, or sometimes the equipment or process itself, to reduce that failure at the source.
How do you decide which assets to focus reliability engineering on first?
Through a criticality analysis — ranking assets by the operational, safety and financial impact of failure. The highest-criticality assets with the worst failure history are usually where reliability engineering pays off fastest.
Do you offer reliability engineering consulting for mining equipment specifically?
Yes. Mining equipment reliability is one of our core focus areas, given how expensive unplanned downtime is on heavy mobile and fixed mining equipment.
What does a root cause analysis engagement typically involve?
We review failure history and evidence, interview the operating and maintenance teams, and use structured root cause methods to trace the failure back to its true origin — then translate that into a corrective action, not just a recommendation.